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• Why Email Makes You Stupid
  Email is supposed to be a communication tool. The problem is that most people are poor communicators. Email bombardment and mass email is clogging your inbox. You get a bunch of emails each day and yo …
• How to Write Good Emails and Get Response
  Are you having trouble getting the message out when writing an email? You might be doing it wrong. I receive large quantities of email each day, at work, and at home. I see a lot of faulty ways to wri …
• Why Customer Service is a Feeling
  Customer service is the backbone of any organization. Location might be important, your product might be important, your skills might be important, but without customers you’ll fail. In this article I …
• The perfect business idea
  When I see an empty location I act like a kid outside the candy shop, I am sticking my face into the window and drool all over the place, imaging what it COULD have been. I think about all possible op …